MARCH 2023 REGIONAL MEETING
March 16 and 17, 2023 | Grandover Resort | Greensboro, NC
MSPCA is partnering with two outstanding national powerhouses, RIA and Mikey's Board, to bring the most relevant topics to cleaners and restorers for the March meeting:
Mike Palliotet of Mikey's Board and Fest and
Ed Cross, Restoration Contractor Advocate for RIA - AGA
This will be a two-track meeting - one for cleaners and one for restorers, running concurrently.
RESTORERS TRACK
Join Ed Cross, "The Restoration Lawyer," for this regional deep-dive event. This is a full day of topics focusing on the rising costs of doing business and issues impacting your bottom line today and in the future.
This track is ideal for owners and upper management.
Topics to be covered:
- Denial of charges "for the cost of doing business"
- Adjusters dictating restoration charges
- The role of Third Party Administrators and Consultants and how to handle requests to modify pricing, etc.
- Overhead and profit: the 10 & 10 myth
- Regional focus group/round table - guided conversation/open dialogue on the challenges you're facing in the industry and the support you need
CLEANERS TRACK
Join Mike Pailliotet of Mikey's Board and Fest, GreenGlides and co-instructor of the very popular "Advanced Multi-Surface Care & Repair Course" for a full day of learning and sharing to help grow your business.
This track is ideal for owners, office staff, spouses and technicians.
Topics to be covered:
- Crucial identification skills for stone, ceramics, wood look-a-likes, rugs and upholstery and more.
- Quick and easy stone resurfacing skills for granite countertops and most stone floors.
- The safe way to clean wood floors.
- Luxury Vinyl Plank cleaning for dummies.
- Upselling without upselling.
- Granite chip repair and Travertine hole filling techniques.
- Tool selections to keep you from wasting money.
- Staying out of trouble with delicate Porcelain glaze issues, and what to do when you get in trouble.
- Grout and caulking repair skills to make you a hero.
- On site area rug cleaning, because this is the new reality for cheap rugs.
- Learn valuable skills on how to stay in your valued clients’ homes longer and how to double or triple your current job average!
- A round table discussion on which of these offerings will best suit your company.
- A 20-page very valuable hand-out is included with the presentation.
Meeting Location
Grandover Resort
1000 Country Club Road
Greensboro, NC 27410
Hotel Information
We have a limited number of rooms blocked at a special rate of $219 per night for the meeting. Please book your room as soon as possible to take advantage of the special rate. Click on the link below to book your room:
MSPCA 2023 Online Reservations
Additional hotel rooms are available nearby with budget-friendly rates.
THANK YOU, SPONSORS



