In Partnership With RIA
MCRA OCTOBER 2025 REGIONAL MEETING
October 16-17, 2025 | Sonesta Charlotte Lower South End | Charlotte, NC
We're honored to partner with RIA for the
MCRA October Regional Meeting and bring you outstanding sessions from both RIA and MCRA and opportunities to connect and build your network.
MEETING AGENDA
Wednesday, October 15 | Sonesta Hotel | Lobby Bar
Optional Event
6-7pm Informal Gathering
(Then enjoy dinner on your own with friends and colleagues)
Thursday, October 16 | Sonesta Hotel Ballroom | 7am-4pm
All events on Thursday and Friday are included in your
meeting registration
7-8am Breakfast Buffet
8am SESSIONS BEGIN
Turning Trends into Tools for a Stronger 2026 | 60-min
Guest Presenter: Michelle Blevins, C&R Magazine
The 2024 C&R State of the Industry report, powered by KnowHow, uncovered major shifts in revenue trends, payment delays, hiring patterns, technology adoption, and restorer wellbeing. This session breaks down those insights—and blends them with supplemental data from trusted sources like Cotality, Verisk, and the RIA—to help contractors take strategic action.
From combating burnout and building recruiting pipelines, to embracing AI and improving cash flow, this session offers real-world steps restoration leaders can take back to their teams to stabilize and scale in 2026.
By the end of this session, attendees will be able to:
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Identify the top trends impacting restoration businesses and their implications for the next 12 to 18 months.
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Analyze and benchmark their company performance against national averages in growth, pay, tech adoption, and payment timelines.
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Apply actionable strategies to improve business development, collections, hiring, and employee retention.
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Evaluate opportunities for strategic differentiation through technology, market specialization, or CAT-readiness.
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Create a 90-day action plan to address one area of risk or opportunity in their business.
RIA AGA Improving Carrier Relations: An Open Discussion | 90-min
RIA Guest Presenter: Mark Springer, RIA AGA
12n - 1pm Lunch and Network with Sponsors
Avoid the Trap: Don't Be an Accidental Public Adjuster | 30-min
Member Presenter: Katie Smith, PHC Restoration
S700 Standard: Top 7 Takeaways Business Owners Should Know
Member Presenter: Josh Smith, PHC Restoration
Exploring The Complexities of Adopting AI
Guest Presenter: Jim West, Work Wonders
Thursday Evening Networking Event | 6-9pm
Join us for cocktails, dinner and golf and some great networking
at Top Golf!
Friday, October 17 | Sonesta Ballroom | 8-11am
Breakfast Buffet 8-8:30am
Maximizing Your Business Value Starting with Exit Strategies | 75-min
Guest Presenter: Mark Springer
Adjourn 11am
MEETING LOCATION
Sonesta Charlotte Lower South End
5700 West Park Drive
Charlotte, NC 28217
(704) 527-9650
Hotel Room Information
We have reserved a limited block of rooms at a discounted rate of $129 at the Sonesta Charlotte Lower South End. Please use the link below to book your rooms.
MCRA October 2025 Regional Meeting
Thank you, Sponsors!
